About Us

The specialist complete carpet care™

We have been caring for carpet and upholstery for over 15 years in the Orange County and Long Beach areas.

We are a Certified, Licensed and Insured company that has a plethora of experience in carpet and upholstery cleaning, carpet repairs and water damage restoration. We have serviced a wide variety of customers from large companies and businesses like Irvine Apartment Communities to families and individuals like you.

CARING ABOUT OUR CUSTOMERS AND THEIR NEEDS

We are a small family owned and operated business that believes in building strong relationships with our customers, vendors, and friends alike. We take special pride in providing the highest levels of customer service and peerless professionalism, as well as unmatched quality. We consistently strive for excellence in all areas of our company, but above all else, our goal is to assure that all of our customers have a great carpet cleaning experience. The kind of experience that you would rave about to everyone you know because we care about you and your carpets.

RESTORING THE BEAUTY OF YOUR INVESTMENT

We utilize a top of the line Truck-Mounted Steam Cleaning system and a variety of powerful but safe and non-toxic Industry-approved cleaning agents. We always pre-treat the carpet or upholstery to remove the deep soil and include all minor spot and issues with our cleaning. Attention to detail from start to finish is how we take care of the little things to ensure the most complete carpet cleaning possible with only a few hours of dry time.

PUTTING THE SERVICE BACK INTO THE SERVICE INDUSTRY

Whether you have carpet in your home or office, boat or plane, we can take care of it for you. If you have any upholstered surface in your home like a couch or chair or in a car, truck, RV, or Boat, we can clean that too. Whatever your issues or situations, we can help. Please feel free to call us if you have any questions, to schedule an appointment or a free estimate.

MISSION STATEMENT

The Specialist Complete Carpet Care is a Certified, Licensed and Insured professional textile cleaning company. We pride ourselves in possessing a vast amount of Education, Experience, and Expertise. Our goal is to meet and exceed your expectations when it comes to restoring the look and value of your investment.

COMPANY HISTORY

We are a family-owned, owner-operated carpet, fabric and Oriental/Persian rug cleaning company that understands the value of your investment. We were established in 1995, in Huntington Beach, California. I joined the original business owner in 1998 and operated my own carpet cleaning van. I worked mainly in small homes and apartments, cleaning and restoring some of the filthiest carpets imaginable. In early 2007, I assumed full ownership of the company and chose to restructure and expand the company’s services.

I began to implement my own vision and direction for the company. I wanted to keep the company small, and family-owned. I had no desire to create a large company that just sends out “trained technicians”; after all, “The Specialist” is not just a name- it’s who I am. I decided I would personally service every one of my clients to ensure that every job would be completed the right way, the first time around. With one van and one exceptional truck-mounted steam cleaning machine, I set out in 2008 to start building solid relationships with my clients.

By the end of 2010, my plan to restructure and reorganize the way our company conducts its business services was complete. I have taken the time to increase my extensive education, becoming certified in: Carpet Cleaning, Oriental Area Rug Cleaning, Upholstery Cleaning, Odor Removal, Color Restoration and Water Damage Restoration. I am an EPA Certified Renovator and a Certified Flooring Professional. Additionally, I am a member of many respected associations, such as the Better Business Bureau, the World Floor Covering Association, The Institute of Inspection, Cleaning and Restoration Certification and the Carpet and Fabric Institute.

Integrity, Quality, Communication and Professionalism are the cornerstones of my business. I look forward to developing a life-long partnership with you, servicing all of your home textile cleaning needs. Call on me when you want the best!

Your friendly neighborhood carpet, upholstery and rug cleaning “Specialist”.

Rich Paulin
President/Owner
The Specialist Complete Carpet Care

When you want the best, CALL ME!

  • Truck Mounted Steam Cleaning
  • State-of-the-Art Equipment
  • Green Nontoxic Cleaning Agents
  • Superior Integrity and Reputation
  • Affordable and Reliable
  • Extensive Experience
  • Unmatched Quality
  • Owner Operated Business
  • 100% Satisfaction Guarantee